Please can anyone tell me who are the Employer Error Team in Walsall.
My mate has a case ongoing and trying to sort out in regards of a underpayment since before Xmas (P800), and she received a letter to say they could not reply to her query on the phone when she rang them back in early April because they have forwarded the query to their Employer Error Team.
And will reply in full after they finished dealing with it.
(She has no access to the internet) so asked if I could ask someone here, thanks in advance.
Does anyone know if this is standard procedure for it to be dealt with by the HMRC "Employer Error Team"?
My mate has a case ongoing and trying to sort out in regards of a underpayment since before Xmas (P800), and she received a letter to say they could not reply to her query on the phone when she rang them back in early April because they have forwarded the query to their Employer Error Team.
And will reply in full after they finished dealing with it.
(She has no access to the internet) so asked if I could ask someone here, thanks in advance.
Does anyone know if this is standard procedure for it to be dealt with by the HMRC "Employer Error Team"?